Sapiens Labs

Industries

For businesses that live on talking with their customers.

Front desks and counters where the phone never stops: padel clubs, hotels, repair shops, real estate agencies. Slide the fuchsia dot and see the change.

Today: an overwhelmed padel club receptionist answers the phone, with the counter covered in notes and customers waiting.
With Sapiens: the same receptionist laughs on the phone, with a tidy counter.
With SapiensToday

Drag the fuchsia dot to the right · Illustrative example

Every industry
has its own rhythm.

We design around your operation: its conversations, its timing and the way it creates value.

Real estate: an agent with a fuchsia folder talks with a couple in a bright kitchen.

Real estate

From inquiry to viewing.

What we see in your industry

  • Inquiries about each property from listing portals, Instagram and WhatsApp, around the clock.
  • Lots of time spent on inquiries from people still deciding on area, budget or timing.
  • Viewings coordinated by hand and follow-ups left pending.

How we help you

  • Answers inquiries about each property and asks for area, budget and timing.
  • Suggests viewing times based on the agent's calendar.
  • Lets you schedule follow-ups for people who visited and didn't write again.

Possible integrations

  • WhatsApp
  • Instagram
  • Google Calendar
  • Gmail
Tell us about your case
Padel: a player smiles at an indoor club with her fuchsia racket.

Padel and sports centers

From booking to court.

What we see in your industry

  • The same questions again and again: times, prices and available courts.
  • Bookings and payments coordinated by hand, message by message.
  • Last-minute cancellations that leave courts empty.

How we help you

  • Answers on WhatsApp about courts, times and prices.
  • Collects the booking details and, if you enable a payment method, sends the payment link.
  • Sends the booking reminder and offers to reschedule.

Possible integrations

  • WhatsApp
  • Instagram
  • Google Calendar
  • Payments
Tell us about your case
Collections: an office administrator smiles while checking payments with a calculator and laptop, next to a fuchsia mug.

Collections

Rapport, communication and respect.

What we see in your industry

  • Payment reminders prepared and sent by hand.
  • Awkward conversations that keep getting put off.
  • Payment receipts that arrive through different channels and are hard to gather.

How we help you

  • Sends a reminder before the due date, in a warm and respectful tone.
  • Receives the receipt and alerts your team to confirm the payment.
  • Lets you set contact hours and rules, based on what you agree.

Possible integrations

  • WhatsApp
  • Gmail
  • Payments
  • Google Drive
Tell us about your case
Hospitality: guests check in at a boutique hotel; one carries a fuchsia backpack.

Hospitality

Hospitality before arrival.

What we see in your industry

  • The same questions before every arrival: times, services and how to get there.
  • Special requests that are hard to find among so many messages.
  • Little contact with guests after their stay.

How we help you

  • Answers pre-arrival questions: times, services and how to get there.
  • Gathers special requests and gets them ready for your team.
  • Lets you schedule a follow-up message after the stay.

Possible integrations

  • WhatsApp
  • Gmail
  • Google Calendar
  • Instagram
Tell us about your case

Illustrative examples. Integrations and scope are defined with you.

Serve more customers.
Without adding staff.

Open each block and see how it applies to your business.

01

Respond.

A useful reply from the very first message.

See how it works

A customer asks about a motorcycle.

Sapiens
Replies with your information and collects model, intended use and budget.
You decide
You approve the replies and when a person should step in.
What's ready
Conversation and details gathered to continue.
02

Coordinate.

From interest to an appointment or proposal.

See how it works

The customer wants to see the bike or test-ride it.

Sapiens
Checks the connected calendar and prepares the next step.
You decide
You set the times, conditions and who confirms.
What's ready
Organized request, with a date and an owner.
03

Follow up.

Keep the conversation going.

See how it works

The customer got a proposal and hasn't decided yet.

Sapiens
Gets back in touch according to the agreed rules and frequency.
You decide
You control the exceptions, agreements and closing.
What's ready
History and next action at hand for your team.

Example applied to motorcycles. The scope is defined with you.

Discover Sapiens Impact
Message us on WhatsApp

LET'S TALK

The next step
starts with you.

Tell us what fills your day. Together, we'll see which tasks Sapiens can take on.

Message Diego on WhatsAppBook your assessment

Diego is the Sapiens AI and replies to you on WhatsApp.